Best phone conversation of the day.
Mar. 4th, 2003 11:44 am![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
raybearExtremely slow helpdesk caller: I got fired and I'm gay.
Me: (Direct her to call back tomorrow or Thurdsay during help desk hours, tell her what the hours are.)
Caller: You just gave me a lot of information.
Me: (in my chipper phone operator voice) No problem, would you like me to repeat any of those times so you can write them down?
Caller: No. No. Just. Give me the number to call again.
Me: (Resisting the urge to say, "it's the one you just dialed.") Okay, here you go, 312. (pause) 66...
Caller: Whoa-whoa-whoa! Slow down. Start over.
Me: 3. (pause) 1. (pause) 2. (continues on in this manner, taking a slow breath between each number).
Caller: Okay, I'm going to repeat this back to you so I know I have it.
Me: Alrighty.
Caller: (repeats number back quickly and correctly) I just needed to write it down because I have a lot of numbers to call and keep together.
Me: I understand. It's no problem.
Caller: There IS a problem. I'm gay. (beat) Are you?
Me: (swallows, says nothing)
Caller: Of COURSE you are!
Me: Okay, great, well just call back tomorrow between 2 and 4 and ask for the help desk.
Caller: (hesitating) Okay....
Me: Thanks...(clicks phone down.)....fucker.
Me: (Direct her to call back tomorrow or Thurdsay during help desk hours, tell her what the hours are.)
Caller: You just gave me a lot of information.
Me: (in my chipper phone operator voice) No problem, would you like me to repeat any of those times so you can write them down?
Caller: No. No. Just. Give me the number to call again.
Me: (Resisting the urge to say, "it's the one you just dialed.") Okay, here you go, 312. (pause) 66...
Caller: Whoa-whoa-whoa! Slow down. Start over.
Me: 3. (pause) 1. (pause) 2. (continues on in this manner, taking a slow breath between each number).
Caller: Okay, I'm going to repeat this back to you so I know I have it.
Me: Alrighty.
Caller: (repeats number back quickly and correctly) I just needed to write it down because I have a lot of numbers to call and keep together.
Me: I understand. It's no problem.
Caller: There IS a problem. I'm gay. (beat) Are you?
Me: (swallows, says nothing)
Caller: Of COURSE you are!
Me: Okay, great, well just call back tomorrow between 2 and 4 and ask for the help desk.
Caller: (hesitating) Okay....
Me: Thanks...(clicks phone down.)....fucker.
![[identity profile]](https://www.dreamwidth.org/img/silk/identity/openid.png){kind=small}
no subject
Date: 2003-03-04 09:55 am (UTC)We had someone calling about work-related matters today who insisted on talking to someone who hasn't worked here in at least a month...and no matter how we tried to explain to them that he couldn't help them anymore and didn't work here, they didn't get it and wanted to be transferred to him. Some people...
no subject
Date: 2003-03-04 11:05 am (UTC)no subject
Date: 2003-03-04 04:34 pm (UTC)I think my brain would implode if I had to participate in that conversation.